of Online Trade Marketing Ltd. for the purchase of our own products; these only apply if nothing else is stated during the ordering process or in the respective article/service description and/or at the time of purchase!

The shipping conditions of the respective provider/service provider that are displayed at the time of purchase or in the article/service description and/or in the ordering process and that you accept with the purchase apply.

1. Shipping of digital goods such as hotel voucher codes

• Digital vouchers (e.g. PDF, email, download link) are automatically sent to the email address provided by the customer after receipt of payment.
• Delivery usually takes place immediately after successful completion of the order and payment, but no later than within 24 hours.
• Should there be any delays (e.g. due to technical problems, spam filters, incorrect email address), please contact us immediately at info@hoteldealer24.de.
• No shipping by post
• Shipping costs and delivery times are displayed during the ordering process.

2. Shipping costs

• The delivery of digital vouchers is generally free of charge.

3. Notes

• The customer is obliged to provide a correct email address and to check his email inbox (including spam folder).
• We assume no liability for delayed or failed deliveries due to incorrect address information or technical problems on the part of the customer.

5. Contact

If you have any problems with shipping, please contact us as the seller at: info@hoteldealer24.de

If you purchase through one of our partners (e.g. digistore24), please contact the respective platform directly.

As of August 7, 2025